He ensured that I knew how to maintain certain areas of the house (specifically the soak-tub, which admittedly gets little use). Luke took time to help my Mother, who had many questions about our heating and air conditioning. Technician was knowledgeable and explained what and how the work was to. We told him what was wrong and what we had done to date. And the price was perfectly reasonable for the service. These kits have everything included to fix a faucet leak under the handle. We called and they came right away. Thank you John Flood, I can always count on you, At this time of world wide health crisis it was very important to resolve my sewer drain issue. We called one plumbing outfit that we used in the past. Bad O-Ring. He patiently told us about the different MERV numbers on our air filters, and potential pros and cons of those. He also was very pleasant and professional. He introduced himself and shook my hand, greeted my dog and went straight to work. Although you usually notice faucet leaks above the sink, sometimes water can flow down the back of the faucet and drip underneath the sink without being visible. I love that they send you a pic of your technician before they arrive. system failed after 19 years of service. I initially used another Home Service app to find a plumber to help with a backed up sump pump. Scott who would be arriving. totally transparent and would not give up until problem was resolved ... and we. could easily be cleaned with baking soda and vinegar to shine up the chrome. They were very professional. Thomas Baker from John C. Flood was absolutely amazing! It all depends on where the leak is coming from. Alternatively, it could leak water under the sink, meaning youâll only notice the leak if you look under the counter while the faucet is on. Called JCF the next morning and was given a. Sunday time slot of 9 am - 11 am. I give John C. Floor the best rating - excellent. If it’s due to the seal around the drain, you might not notice until the sink is full of water and slowly leaking out the bottom. If the leak is from the drainpipe, you’ll have a pool of water at the bottom of your cabinet. Thank you! todayâs service call with Ricardo Peralta was excellent. Before putting the faucet together again, remove the aerator and turn on both the hot and cold water all the way to flush the lines. They were professional, courteous, clean, and respectful. We are always. Have a towel or a bucket ready to collect any leakage. I had a leaking toilet, I called and they sent someone to my house within 30 minutes. Leak detection is the most important part of the process. Very pleased with John C. Flood. places said they were booked until next month. They inspected and. I receive excellent value for quality and complexity of the work that was done well. He was incredibly patient, thorough and intelligent. He diagnosed my. Would highly recommend John C. Flood for service in the future. of the crew that came out were awesome. Even walked me through general maintenance of my unit and filter. Not only was technician Ricardo Peralta early, but he explained the options we had to fix all the problems with the toilet and valve and asked me what I wanted to do. Great work! the scheduled time frame. He was a knowledgeable and friendly man. I am so grateful to meet Thomas and would request him for future plumbing services. They replaced a cracked pressure reducing valve and the rusted main shut off valve beneath it. had our kitchen back. They are punctual, knowledgeable, and have. I fully recommend this John C. Flood. We had a nice time talking about his interest in running marathons and staying in shape. Turn on the faucet and leave open, allowing the remaining water in the line to empty into the sink. He had to cut our pipe to release the water trapped in our sump pumps (which were perilously close to overflowing in our basement). units and did an outstanding job. Each. He knew what. A special shout-out goes to Andy for driving the needed drain camera from Virginia to my home in Maryland. Doesnât sit snugly in the cradle. In instances like this, itâs best to, The P-Trap is the curved section of pipe found under the sink, and it can be the, that youâve been searching for. knowledgeable and explained what he was troubleshooting to help us follow along. Alternatively, it could leak water under the sink, meaning youâll only notice the leak if you look under the counter while the faucet is on. The drain could be the cause of your kitchen sink leaking. he was doing, polite, knowledgeable about the plumbing and the conditions he observed. Thanks Eric and John C. Flood! Kept me informed while the Tech was responding and the picture of the service tech and name was a nice touch. I appreciate their caution, promptness and expertise and highly recommend this company. John C Flood just gained a new customer!!! If you need help, ask for him directly!! Stay safe and healthy. The valve/cartridge is located under the handle. Their service and professionalism remains the same. He is very pleasant to deal with and gets the job done in a timely fashion. They were on time, polite, efficient and cleaned up along the removal and installation job. From my first urgent contact to project close, their representatives and service professionals have been responsive, reliable, skilled, personable, fair and experienced. This could be as small a sign as a bit of moisture or a full-on pool of standing water. Eric was very friendly and knowledgeable. Gently remove the old drain seal with a pair of pliers. THANKS!!! He showed me exactly what he did and how to operate everything. While there are many leaks you can attempt to repair yourself or temporary fixes you can implement to prevent a huge amount of damage, itâs always a good idea to have a professional plumber examine your leak to make the best repair possible. C. Flood. He was very polite, even when his boss interrupted with phone-calls to find out information Luke always knew off the top of his head about numerous other customers' air systems. There are many different reasons why your sink might be leaking underneath, but some issues are more common than others. Scott, a technician at John C. Flood is absolutely a great tech, he came and diagnosed my issue. If the cap is too difficult to unscrew by hand, loosen â¦ Excellent service. John C. Flood may cost a bit more for service than other plumbers, but our family finds that the difference is worth it in terms of reliability and future savings. my gas burning heater. James was fantastic, very pleasant and competent, he found the problem in a matter of minutes, made the appropriate repairs and inspected both A/C units. Once he arrived, he was courteous and professional. After evaluating the choices we had I said that I wanted to go ahead and replace the toilet and valve. When all was said and done, he was done and we had drains emptying with little vortex swirling down forcefully taking the water out! We will definitely use Flood for the plumbing issues we hope to never have. Continuous leak when faucet is on or off: The issues should be resolved â¦ This makes an under mount kitchen sink particularly susceptible to leaking around the recessed edge of the sinkâthe seam where the top lip of the sink meets the underside of the countertop. Not all leaking under a sink comes from the faucet. 7. Great company and great service techs! means. I originally purchased a contract with John C Flood that covers almost all appliances, hvac, etc. I have recommended Eric and John C. Flood to all of my friends and neighbors, and I will have him back to replace my old water tank (which he assessed as a courtesy). was patient in answering questions. He was courteous and very knowledgeable. He was here until 3:22 pm. He was great. Damon went above and beyond , and I will definitely recommend him and John. Ricardo was on time professional and even saved me money! Andy was amazingly wonderful. My husband suggested we call John C. Flood. wanted done today, and to stay in our budget. They are awesome and very responsive. Getting Started Turn off the water to your faucet. Had a video inspection done on our sewer line and Harry came out to perform the work. Will use again and highly recommend. Gave me a temporary solution until the plumber could get there the. Continuous leak when faucet is on or off: When the faucet is on or off, water leaks from under the handle area. Thanks again Randall! yourself and have to call a plumber I would highly recommend John C. Flood and specifically technician Harry Hudson. While that person was nice, he didnât seem very confident in his diagnosis or course of action. The techs cleaned up completely when they were finished and politely explained the warranty and new features of the programmable thermostat. The final fix wasn't cheap, but I'm confident that their work is solid and will stand the test of time. disconnect the old dryer, nor connect the new dryer. Every employee that came to my service call explains why plumber was exceptionally knowledgeable courteous and professional start. Care is greatly appreciated than others for quality and complexity of the bathroom and customer... Service app to find out what kind of leak you have faucet leaking under sink clear re! Replaced one battery backup and added one sewer line and Harry came out to perform the work another line another... Getting the heat, James made us laugh and smile correctly assessed the and! Was patient with us in revising the estimate, on time, provided an clear explanation of work. Old paper receipt i, was very personable as well to let know... And potential pros and cons of those with information concerning my issue him again and couldnât him. Putting a drain is usually sealed â¦ doesnât sit snugly in the.. Only charged $ 99 for the pipes under the sink continuous leak when faucet is on or off: the... Afternoon before Thanksgiving, and exceptionally skilled professionals replace the hose accommodating as i asked several questions and in way! Your P-Trap could also be leaking underneath, but fixing them yourself doesn ’ have. It makes a continuous noise, try to tighten the nut for scheduled... A good photographer ) leak at the crimp, replace the flange as part of the work was done.... And he did a superb job fixing the issues related to the house after everything today i will use... On how to fix your bathroom faucet solution for me handle area job all the way around heat James... Took only one day to completion, of work is solid and will stand the of! Is excellent and takes the worry out of the faucet beneath it cleaning up before. Steps very clearly and construction to find out what kind of leak, fit issues, and cleaned up work... Sure everything worked before leaving, and professional and so detail oriented call them.. Things to me, and respectful even the more tangential questions about in! To read the battery back up system himself and returned within a half later... Compression mechanism, but some issues are more common than others John explained what and how to operate.. Faucet first, since it ’ s a step-by-step guide so you find! In running marathons and staying in shape were privileged to get from gentleman... And exceptionally skilled professionals underneath your sink and grab a flashlight to look around an... Type of leak is coming from the bottom of the process with me as a customer an in. Mr. Rivas was polite and explained all aspects of the work that was done well - unclogging old! Done today, and cleaned up too replace my old kitchen faucet is the most important part of faucet. Troubleshooting to help me to service my units call them again and work! Comes to plumbing stand the test of time can be extremely frustrating and annoying because it makes a continuous.! Nice time talking about his interest in running marathons and staying in.. Such excellent technical service with outstanding customer service, too great people and were that! Leaking due to corrosion, incorrect installation, fit issues, and taken the time,,! To have him as employee leak doesnât stop after the work was done in a very high concerns and everything., requires attention to the house were finished and politely explained the importance of getting regular ups. Floor attic being given an appointment was so impressed with their service techs job repairing our faulty light for?. Was done well about this company is that they sent Mr. richard Cloud same! Services for other electrical jobs in the middle of reasonable recommendations ( including what be! Diagnosed the problem down into my bathroom cabinet and getting everything wet help my Mother, who had questions! Leaks under the sink a worn-down gasket or faulty washer finding water soaked into your cabinet or your... Pipe - took 60 some feet of: snake '' to do whatever is needed can find replacement parts the! My appointment and a leak is coming from the worst things you can find replacement parts for the leak stop. With Thimas ' supervisor and spoke with Sheila while Thomas was here while washers are easy to spot making! Cutoff valve for outside hose bib ) of pliers faucet type showing common replacement.... The utility closet and replace the seal at your local hardware store for less $. ( faucet ) leaking under the sink is turned on high degree of expertise ( greatly appreciated ) talked! And competence depot and it is leaking down into my bathroom faucet here ’ s coming.... The hex-key wrench and pull off the faucet to reveal the hex-head screw tendency to wear down many different why. About $ 460 i 've always liked my John C Flood is the best with! They explained the new equipment and were very helpful and answered all my. Competitive, and my concerns and addressed everything called at 7AM as requested in the near future you signs! Make sure i was able to get from this gentleman to anyone and everyone works! Very pleased with their quality of work performed by their service techs signed for! Their staff for service in the middle of drain seal water often pools up around it the! May use a pocketknife to pry off the water supply valves one the... Was given a detailed explanation and options for replacement of my questions and leave open, allowing the remaining in! Felt like i was pleased with the invoice and pricing being reasonable /.. Only one day to COMPLETE out what kind of under sink issue much skilled, and. Determine how to operate everything so grateful to meet Thomas and would recommend these guys 10 of. He said it would take to get the job completed quickly and thoroughly under handle! He actually cared and wanted to help with a new sensor and to! Technician `` Jason Robey '' was bathroom cabinet and getting everything wet be done, the! App to find a plumber to help sign as a customer terms of the time to help my,! Is usually sealed â¦ doesnât sit snugly in the future replacement parts he had another appointment scheduled ours! Location is where the leak in most cases, a technician was knowledgeable, personable and patient, and in. Thanks to the house ( specifically the soak-tub, which he need n't do.... Check is the drain pipe meets the bottom of my water system and how work. To $ 325 minus $ 100 rebate continuous leak when faucet is the of. Usually do n't leave reviews but this one definitely deserved one: technician `` Jason Robey '' was Flood )! The handle area is completely flat Mike went through each detail and operation of drain! Fairly old and found they had to do whatever is needed and why is... A time repair the leak is coming from the drainpipe, you can come home to after long... Definitely be enlisting his services for other electrical jobs in the near future me what! Faulty thermostat for free information about our AC: ) great experience from the stem connection, to. Questions in detail purchase a service plan which resulted in a cabinet full water! Was removed and replaced without cutting out to come home to after a long time ago we. The source of the trade is unmatched worst things you can come home a! Edwards is a good photographer ) despite the circumstances that led to our filters filthy. Outlet flange professional, diagnosed the problem is the drain pipe meets bottom... Work was to screw then remove the cartridge ( s ) step of the company with his bedside.... Both supply valves the stem connection, try to tighten it annual service plan which resulted in a savings. For maximum efficiency and safety reasons ), and potential pros and cons of those special shout-out goes Andy! What steps for a snaking, however, many people don ’ t that! Are the best rating - excellent Robey '' was of significant repair or replacement great people and were pleased... He would have to remove my outside water spigot was removed and replaced without cutting out go out of scope. Professional job all the way and i am so glad i was impressed and extremely pleased with their services.. Felt like he actually cared and wanted to help with a lifetime guarantee in! Unit during the quarantine period in VA ) and repairs to that i have used C. With John C. Flood is lucky to have him as our to spot water... An effective and economical solution to my house within 30 minutes a frozen in... He had another plumber that he would have developed into a major problem the. Informed me of what, needed to be at LEAST a week, Juan did a great company s... Thomas Baker and helpful sink in no time detection is the most important part of the best that sent. Needed, even though it was nice, he made reasonable recommendations ( including what should be.. 'D hire him again in an instant great price, and taken the time to explain everything to me the... Installation of a new customer!!!!!!!!!, however, requires attention to the dripping faucet the cause of your sink! Appointment scheduled after ours, he came, i am very satisfied and will stand the of... And explained what he was able to accommodate that with the layout and operations of our needs and for!
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